How to Download HP OfficeJet Driver?

By Russow Senz on April 20, 2025
Beginner

The HP OfficeJet series of printers, which includes a range of models such as the OfficeJet Pro, OfficeJet 250, and OfficeJet 5200, is widely known for its versatility, affordability, and high-quality output. Whether you are using your HP OfficeJet printer at home or in the office, ensuring that you have the correct printer driver is crucial to making the most out of your device. Without the proper driver, your printer may not work at all or might not be able to perform certain functions like scanning or copying.

In this detailed guide, we’ll walk you through the step-by-step process of downloading the HP OfficeJet printer driver for Windows and macOS operating systems. We’ll also cover how to install the driver, how to troubleshoot common issues during installation, and how to keep your printer’s driver up to date for optimal performance.

What Is a Printer Driver?

A printer driver is a piece of software that acts as a communication bridge between your computer and the printer. When you send a document to be printed, the driver translates the commands from your computer’s operating system into a language that the printer can understand. Without the correct driver, your printer may not function correctly, or certain features may not be available.

For example, the HP OfficeJet printer driver enables your computer to print, scan, copy, and fax documents as intended. It also allows your computer to communicate with the printer's various settings, such as print quality, paper size, and network connections.

Step 1: Identify Your Printer Model and Operating System

Before you begin downloading the HP OfficeJet driver, you must first identify the model of your printer and the operating system (OS) you are using. The driver you download will vary depending on the printer model and the OS version.

How to Identify Your Printer Model

  1. Look for the Model Number: The model number of your HP OfficeJet printer is typically located on the front of the printer or on the top, near the display screen. For example, it may read HP OfficeJet Pro 9015 or HP OfficeJet 250.
  2. Check the Printer’s Documentation: If you still have the printer’s user manual, it will also list the model number. Alternatively, you can look at the original packaging.

How to Identify Your Operating System

To download the correct driver, you must know which operating system (OS) is running on your computer.

  1. For Windows Users:
  2. Click on the Start Menu (bottom-left corner of your screen).
  3. Go to Settings by clicking the gear icon.
  4. In Settings, select System, and then click About.
  5. Under Windows Specifications, check the version of Windows you’re running (e.g., Windows 10, Windows 11).
  6. For macOS Users:
  7. Click the Apple logo in the top-left corner of your screen.
  8. Select About This Mac from the drop-down menu.
  9. A new window will appear showing your macOS version (e.g., macOS Monterey, macOS Big Sur).

Now that you have the model number of your printer and know your OS version, you're ready to proceed with downloading the driver.

Step 2: Download the HP OfficeJet Printer Driver

The easiest and most reliable way to download the HP OfficeJet printer driver is from the official HP Support website. Follow the steps below to find the correct driver for your printer.

1. Go to the HP Support Website

  1. Open a web browser on your computer (such as Google Chrome, Microsoft Edge, or Safari).
  2. In the address bar, type www.hp.com and press Enter to visit HP’s official website.

2. Navigate to the Driver Download Section

  1. On the HP homepage, hover over or click the Support option at the top of the page.
  2. Select Support & Drivers from the drop-down menu.
  3. On the next page, type the model number of your printer (e.g., HP OfficeJet Pro 9015) in the search box and press Enter.

3. Select Your Operating System

  1. After selecting your printer model, you will be taken to the support page for your specific HP OfficeJet printer.
  2. The website will automatically detect the operating system (OS) of your computer. If the correct OS is not detected, you can manually select the OS from a drop-down menu. Make sure you select the appropriate version of Windows or macOS (for example, Windows 10, Windows 11, or macOS Big Sur).

4. Choose the Right Driver

  1. After selecting your OS, the website will display a list of available drivers and software for your printer. Most users will want to choose the Full Feature Software and Drivers package, which includes the driver as well as additional utilities for managing the printer, scanning, and troubleshooting.
  2. If you only need basic printing functionality, you can select the Basic Driver option.
  3. For macOS users, you may also have the option to select additional software such as HP Easy Start or HP Smart.

5. Download the Driver

  1. Click the Download button next to the driver you want to download.
  2. The file will begin downloading and will typically be saved to your Downloads folder.

Step 3: Install the HP OfficeJet Printer Driver

Once the driver has been downloaded, you can begin the installation process. The steps for installing the driver will vary slightly between Windows and macOS.

For Windows Users:

  1. Locate the Downloaded Driver: Go to your Downloads folder and find the driver file. The file will typically have a .exe extension, such as HP_OfficeJet_Pro_9015_Full_Software.exe.
  2. Run the Installer: Double-click the downloaded file to start the installation process.
  3. Agree to the License Agreement: You will be prompted to accept the End-User License Agreement (EULA). Carefully read through the terms and click I Agree to proceed.
  4. Choose Your Connection Type: The installer will ask how you want to connect your printer:
  5. USB: If you are connecting the printer via USB, plug in the USB cable when prompted.
  6. Wireless: If you are using a wireless connection, follow the on-screen prompts to connect the printer to your Wi-Fi network.
  7. Complete the Installation: Follow the remaining instructions to finish the installation. Once done, you may be prompted to restart your computer.
  8. Test the Printer: After restarting, go to Control Panel > Devices and Printers to find your printer. You can print a test page to confirm that everything is working properly.

For macOS Users:

  1. Locate the Downloaded Driver: Go to your Downloads folder and find the .dmg file, such as HP_OfficeJet_Pro_9015_Full_Software.dmg.
  2. Open the Disk Image: Double-click the .dmg file to mount it.
  3. Run the Installer: Inside the mounted disk image, double-click the .pkg file (e.g., HP_OfficeJet_Pro_9015.pkg) to start the installation process.
  4. Agree to the License Agreement: Accept the End-User License Agreement (EULA) by clicking Agree.
  5. Choose Your Connection Type: Select your connection method:
  6. USB: Plug in your USB cable when prompted.
  7. Wireless: Ensure your printer is connected to the same Wi-Fi network as your Mac. Follow the on-screen instructions for wireless setup.
  8. Complete the Installation: Follow the on-screen prompts to finish the installation. After the installation is complete, you may be asked to restart your computer.
  9. Test the Printer: Go to System Preferences > Printers & Scanners, select your printer, and click Print Test Page to ensure that the printer is functioning properly.

Step 4: Troubleshooting

Although downloading and installing the HP OfficeJet printer driver is generally a straightforward process, issues may arise. Here are some common problems and troubleshooting tips:

1. Printer Not Detected

  1. Check Connections: Make sure your printer is powered on and connected properly to your computer, either via USB or wireless connection.
  2. Restart Devices: Try restarting both your printer and your computer to refresh the connection.
  3. Check Wi-Fi Connection: For wireless printers, verify that both the printer and the computer are connected to the same Wi-Fi network.

2. Installation Fails or Stops

  1. Run as Administrator: If the installation fails on Windows, right-click the downloaded file and choose Run as Administrator.
  2. Disable Antivirus Software: Temporarily disable your antivirus or firewall software as it might be interfering with the installation.
  3. Clear Temporary Files: If the installer freezes, try clearing the temporary files and then restarting the installation process.

3. Printer Doesn’t Print After Installation

  1. Set Printer as Default: Go to Control Panel > Devices and Printers (for Windows) or System Preferences > Printers & Scanners (for macOS), and ensure the HP printer is set as the default printer.
  2. Check Ink Levels: Ensure that your printer has enough ink or toner to perform printing tasks.

Conclusion

Downloading and installing the HP OfficeJet printer driver is a simple process that ensures your printer functions at its best. By identifying your printer model and operating system, downloading the correct driver from the official HP website, and following the steps to install it on your computer, you can get your HP OfficeJet printer up and running in no time.

Remember, troubleshooting tips are available if you run into any problems during installation, and it’s always a good idea to keep your printer driver up to date for better performance and access to the latest features. With the right driver installed, your HP OfficeJet printer will provide reliable and high-quality printing, scanning, copying, and faxing for all your needs.


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