How to Download HP All-in-One Printer Driver?

By Russow Senz on April 18, 2025

Beginner

HP All-in-One printers are widely popular for their versatility, offering a combination of printing, scanning, copying, and even faxing in one compact device. Whether you’re working from home, in a small office, or managing a business, these printers help increase productivity by combining multiple functions in one machine. However, to ensure that your HP All-in-One printer functions properly and utilizes all its features, you must install the correct driver. The driver enables your computer to communicate effectively with your printer, unlocking its full range of capabilities.

In this detailed guide, we will walk you through the process of downloading and installing the appropriate HP All-in-One printer driver. We will also touch on common troubleshooting tips, driver updates, and how to manage your printer settings after installation.

What is a Printer Driver?

Before we dive into the process of downloading and installing a printer driver, it’s important to understand what a driver is and why it’s necessary. A printer driver is a piece of software that acts as a bridge between your computer and the printer. It enables your computer to send print jobs to the printer in a language the printer can understand.

For HP All-in-One printers, the driver not only allows you to print documents but also enables other features, such as:

Scanning documents to your computer
Copying documents
Managing print settings
Accessing printer features like ink status and troubleshooting tools

Without the correct driver, your printer may not function properly, or in some cases, may not work at all. Thus, downloading and installing the right driver is essential for seamless operation.

What You Need Before You Start

Before you proceed with downloading the driver for your HP All-in-One printer, make sure you have the following:

Printer Model: HP offers a wide range of All-in-One printers. Each model has its own set of drivers, so you must know the exact model of your printer to ensure that you download the correct software. Common HP All-in-One printer models include:
HP OfficeJet Pro 9015
HP Envy 5055
HP DeskJet 3755
HP OfficeJet 250
HP LaserJet Pro MFP M428fdw
You can typically find your printer’s model number on the front or top of the device, or you can consult the printer’s manual or the packaging.
Operating System: Printer drivers are specific to your computer’s operating system. Whether you’re using Windows or macOS, it’s important to know which version of the operating system you’re running. The most common versions of operating systems include:
Windows: Windows 7, Windows 8, Windows 10, and Windows 11
macOS: macOS 10.15 (Catalina), macOS 11 (Big Sur), macOS 12 (Monterey), etc.
Ensure that you download the correct driver based on your operating system and system architecture (32-bit or 64-bit).
Internet Connection: To download the driver, you will need a stable internet connection to access HP’s official support website.
Printer Connection: You will need to have your HP All-in-One printer connected to your computer or network before downloading the driver. HP All-in-One printers typically offer two connection types:
USB connection: The printer is connected directly to your computer using a USB cable.
Wireless (Wi-Fi) connection: The printer connects to your computer via a wireless network.
Printer’s Serial Number (Optional): While not always required, having your printer’s serial number handy can make finding the right driver easier on HP’s website.

Step-by-Step Guide to Download and Install the HP All-in-One Printer Driver

Step 1: Identify Your Printer Model

The first step in downloading the correct printer driver is identifying the exact model of your HP All-in-One printer. If you’re unsure about your printer’s model, you can usually find this information on the front or top of the printer. It may be printed in bold letters, or there may be a label located on the back or side of the printer.

If you still have the user manual or the original packaging, the model number should be clearly listed there as well. Once you have the printer model number, keep it handy because you’ll need it to find the right driver.

Step 2: Check Your Computer’s Operating System

Once you know your printer model, the next step is to check the operating system of your computer. HP offers drivers that are specific to different versions of Windows and macOS, and using the wrong one can lead to installation issues or limited functionality.

Here’s how you can check the operating system on your computer:

For Windows 10/11:
Click on the Start Menu and type "About your PC" into the search bar. Select the option that says "About your PC".
In the System Information window, you will find details such as the version of Windows you are using (e.g., Windows 10 Pro) and whether your system is 32-bit or 64-bit.
For Windows 7:
Click the Start Menu, then right-click on Computer, and select Properties.
This will display the System Information window, where you can see the version of Windows you are running and whether it’s 32-bit or 64-bit.
For macOS:
Click on the Apple Menu in the top-left corner of the screen.
Select About This Mac to see your macOS version (e.g., macOS 10.15 Catalina) and other system details.

Once you’ve identified the operating system on your computer, make a note of it, as it will help you choose the right driver.

Step 3: Visit the HP Support Website

To download the driver, go to HP’s official support website. Using your web browser, type “HP Support” into the search engine, and select the official site. Alternatively, you can go directly to the HP support page by typing “www.hp.com” and navigating to the support section.

Once on the support page:

Locate the search bar or menu options for Printers.
Enter your printer model (e.g., “HP OfficeJet Pro 9015” or “HP DeskJet 3755”) into the search bar.

You will be directed to your printer’s specific support page, where you’ll find all the drivers and software available for your printer model.

Step 4: Select Your Operating System

Once you’ve navigated to your printer’s support page, the next step is to select your operating system.

Select Your Operating System: You will be prompted to choose your computer’s operating system (Windows or macOS). If your operating system is automatically detected, you can skip this step. Otherwise, manually select the version of Windows or macOS that your computer is running.
Confirm System Architecture: If you’re on Windows, make sure to select the right architecture (32-bit or 64-bit). For macOS, simply select the version of macOS you’re using.

After selecting your operating system, you’ll be directed to a list of drivers available for your printer.

Step 5: Download the Driver

On your printer’s support page, you will see a list of available drivers and software. The two most common types of downloads are:

Full Feature Software and Driver: This option includes the complete set of drivers as well as additional software utilities for managing and troubleshooting your printer. It’s recommended if you want to access all of the printer’s capabilities, such as scanning, faxing, and advanced print management features.
Basic Driver: This option provides just the essential drivers for printing. It’s suitable if you only need basic printing functionality and don’t require additional features such as scanning or copying.

Click on the Download button next to the Full Feature Software and Driver to begin downloading. The file size will vary depending on the printer model and software package, but it typically takes only a few minutes to download with a stable internet connection.

Step 6: Install the Printer Driver

Once the driver file has finished downloading, it’s time to install it.

Locate the downloaded file: After the download completes, go to your Downloads folder (or the folder you designated for downloads) and find the file you just downloaded. The file will typically be in .exe (for Windows) or .dmg (for macOS) format.
Run the installer: Double-click the downloaded file to start the installation process. Follow the on-screen instructions to begin the setup.
Agree to the License Agreement: During the installation, you will be asked to agree to the software’s terms and conditions. Read through the agreement and click Agree to continue.
Choose Installation Type: You will be asked to choose how you’d like to connect your printer to your computer:
USB Connection: If you are connecting the printer via USB, plug the USB cable into your computer when prompted.
Wireless Connection: If you are setting up a wireless printer, the installation wizard will guide you through connecting your printer to your Wi-Fi network.
Complete the installation: Follow the remaining instructions until the installation is complete. You may be prompted to restart your computer after the installation to finalize the setup.

Step 7: Test the Printer

After installation is complete, you should test the printer to make sure everything is working properly.

Open a document or image on your computer. 2. Click Print and select your HP All-in-One printer from the list of available printers. 3. Click Print to see if the printer produces a printout. 4. If you have scanning and copying features, try using them to ensure that all functions are working.

Step 8: Update the Printer Driver

After the installation, it's a good practice to keep your printer driver up to date. HP periodically releases updates to improve performance, add features, and fix bugs. You can visit the HP support website regularly to check for updates, or you can use the HP Support Assistant tool, which can automatically detect and install updates for your printer.

Troubleshooting Common Issues

During or after installation, you may run into some issues. Here are some common problems and solutions:

Printer Not Detected:
If your printer is not detected during installation, check the connections. For USB connections, try a different USB port or cable. For wireless connections, make sure your printer is connected to the same Wi-Fi network as your computer.
Error During Installation:
If the installation freezes or errors out, restart your computer and try the installation again. Make sure that no antivirus software or firewall is blocking the installation.
Printer Not Printing:
If your printer is not printing, check the printer’s status on your computer. Ensure that the printer is set as the default printer, and that there are no pending print jobs in the queue.
Scan or Copy Not Working:
If scanning or copying features aren’t working, ensure that you’ve installed the full-feature driver package and that your printer is connected to the computer via USB or wireless network.

Conclusion

Downloading and installing the HP All-in-One printer driver is crucial for ensuring that your printer functions at its full potential. By following the step-by-step process in this guide, you should be able to easily download, install, and test the driver on your Windows or macOS computer. Keeping your driver updated is equally important to ensure optimal performance, as HP periodically releases updates to improve functionality and address bugs.